Privacy policy

1. Information We Collect

When you interact with our store, we may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

IP address
Browser type and device information
Pages visited and time spent on our website
Referring websites or sources

c. Order Information

Products purchased
Transaction details
Order history

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders
To communicate with you regarding orders, updates, and support
To improve our website, products, and services
To send promotional emails and offers (only if you opt-in)
To prevent fraudulent transactions and ensure security
To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences and cart items
Understand website traffic and user behavior
Improve website performance and personalization

You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

4. Third-Party Services

We may share your information with trusted third-party service providers to operate our business effectively, including:

Payment gateways (e.g., Razorpay, PayU, Stripe)
Shipping and logistics partners
Marketing and analytics tools (e.g., Google Analytics, Facebook Pixel)
Shopify platform and its integrated services

These third parties only access your information to perform specific tasks on our behalf and are obligated to protect your data.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

Secure SSL encryption is used for transactions
Payment details are processed through secure gateways
Access to personal data is restricted to authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

Access the personal information we hold about you
Request correction or updates to your information
Request deletion of your personal data (subject to legal requirements)
Withdraw consent for marketing communications
Lodge a complaint with relevant authorities if you believe your data is misused

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.