Terms of service

Last Updated: 06/04/2026

Welcome to Flosify. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

2. Pricing and Payment

All prices listed on Flosify are in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
We accept payments through secure third-party payment gateways.
By placing an order, you agree to pay all applicable charges, including taxes and shipping fees.
In case of pricing errors, we reserve the right to cancel or refuse any order.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that all information is error-free, complete, or current.
Minor variations in color, size, or appearance may occur due to screen differences or manufacturing processes.
We reserve the right to modify product details at any time without notice.

4. Order Acceptance

Once you place an order, you will receive an order confirmation email. This does not signify acceptance of your order.
We reserve the right to accept or reject any order at our sole discretion.
Orders may be canceled due to stock unavailability, payment issues, or suspected fraudulent activity.
If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

We aim to process and dispatch orders within 2 to 4 days.
Delivery timelines may vary depending on your location and courier services.
Delays caused by logistics partners, weather conditions, or unforeseen circumstances are beyond our control.
You are responsible for providing accurate shipping details. We are not liable for failed deliveries due to incorrect information.

6. Returns and Refunds

We accept returns and refunds in accordance with our Return Policy.
Products must be returned in unused condition with original packaging.
Refunds will be processed after inspection and may take several business days to reflect in your account.
Certain items may be non-returnable (e.g., personal use items, customized products).
For return requests, please contact us at support@flosify.in.

7. Prohibited Uses

You agree not to use our website or services:

For any unlawful or fraudulent purpose
To violate any applicable laws or regulations
To transmit harmful code, viruses, or malware
To infringe upon our intellectual property rights
To harass, abuse, or harm other users

We reserve the right to terminate access for any user who violates these provisions.

8. Limitation of Liability

[STORE NAME] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, shall be limited to the amount paid by you for the purchased product.
We do not guarantee uninterrupted or error-free access to our website.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the revised Terms.